Air travel disruption costs passengers billions in unclaimed compensation every year — not because the law doesn’t protect them, but because airlines count on complexity and inertia. We built ClaimIt Global to change that equation permanently.
EU Regulation 261/2004 entitles passengers to up to €600 in compensation per person for delays over three hours, cancellations, and denied boarding on qualifying routes. Yet the overwhelming majority of valid claims are never filed. Airlines rely on this. They invest heavily in bureaucratic friction, knowing that most passengers will give up before they succeed.
Our vision is simple: make claiming your legal entitlement as effortless as booking the flight in the first place. Technology should carry the burden — not the passenger.
ClaimIt Global operates on one core principle: a passenger should never need to think about the claim after registering it. No chasing. No paperwork. No legal expertise required on their part.
Aria, our proprietary claims engine, handles the entire lifecycle autonomously. From the moment a flight is registered, Aria generates a legally precise EU261 demand letter, dispatches it to the airline, monitors the response window, escalates through follow-up notices at Day 14, Day 30, and Day 45, and — where necessary — refers the case to the National Enforcement Body or initiates small claims court proceedings at Day 50.
Every milestone is logged, timestamped, and reported to the passenger. This is the Zero-Touch legal experience — available 24 hours a day, seven days a week, without exception.
EU Regulation 261/2004 is one of the strongest passenger protection frameworks in the world, covering delays, cancellations, and denied boarding on flights departing from or arriving into the EU on EU-based carriers. Fixed compensation of €250–€600 per person — enforced by law.
Legal claim recovery is a structured, repeatable process. Each step — letter generation, escalation timing, jurisdictional routing — follows a defined ruleset. Aria executes this ruleset with perfect consistency, zero fatigue, and at scale. The result is faster outcomes and higher recovery rates than any traditional service.
Aria Engine™ pursues EU261 compensation claims against all airlines operating on EU-regulated routes — regardless of size. We have pursued claims against carriers including:
If your flight departed from or arrived at a major European hub, Aria can process your claim automatically — starting within 60 seconds of registration.
Register your delayed or cancelled flight in under 60 seconds. Aria handles everything from there.
File Your Claim Now →